I set up my wife's email on her old machine some time ago and it works OK. I'm now trying to set up the email(Thunderbird) on her new machine without much success. It keeps complaining about the password. As far as I am aware I only have the one password, which gives me (the account holder) access to the BT website and my account. I presumed that password was the one required for the mail servers. I've used this but it will not accept it. I do not want to change the password since it works fine. I should be grateful for any advice and help.