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JoyceW
Newbie
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Message 1 of 1

Email in Outlook problem

I usually access my BT email on my windows 10 phone using Outlook. Last week I discovered I could see what emails I had in the message pane but when I tried to open them I would just be returned to the start screen of my phone. I can access the email through the web browser with no problem. I tried deleting the account and manually re-adding it, deleting Outlook Mail & Calendar, adding my account to Calendar only and various other strategies recommended on help pages ad infinitum. Any suggestions about what has happened and what to do about it would be greatly appreciated.  Apparently the app updated last week ...

 

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