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Nikki71
Newbie
121 Views
Message 1 of 5

Email issues

Since the issues with BT Yahoo mail last week, I am now able to access my email, however, a lot of the functions don't work!  Once I open an email I can't clock the back arrow, it does nothing.  I don't have any of my old emails listed beyond 2 days.  Fortunately these are still showing on my iPhone's mail app, but I can't see them online so are apparently "lost".  My address book has disappeared, so I can't access any contacts online - again, fortunately saved on my phone, but still not available online.  Most of the clickable stuff in the email online doesn't work at all.  Any know what is going on and if this is all going to be corrected??  I pay over £70 a month for my broadband home phone and email with BT and frankly, it's just not worth it!  I'm slowly moving all my email stuff across to a gmail account as this seems more reliable, but I'm paying a lot for a dodgy service!  

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4 REPLIES 4
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Distinguished Sage
Distinguished Sage
116 Views
Message 2 of 5

Re: Email issues

Try clearing the cache/history and cookies from your browser.

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Nikki71
Newbie
97 Views
Message 3 of 5

Re: Email issues

Already done and not worked. 

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Distinguished Guru
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Message 4 of 5

Re: Email issues


@Nikki71wrote:

Already done and not worked. 


What browser are you using, and have you tried another browser to see how that fairs?

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Nikki71
Newbie
68 Views
Message 5 of 5

Re: Email issues

Yep both Chrome and Explorer, same issues.

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