cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
brookie
Beginner
629 Views
Message 1 of 6

Email logging out after a minute

Go to solution

After I've logged into my btopenworld emails I'm logged out almost immediately even if I'm reading or sending an email. This has just started happening today on my works PC. Everything is working fine on my iphone

0 Ratings
Reply
5 REPLIES 5
gg30340
Distinguished Sage
Distinguished Sage
608 Views
Message 2 of 6

Re: Email logging out after a minute

Go to solution

Have you tried clearing the history and cookies from your web browser?

0 Ratings
Reply
brookie
Beginner
595 Views
Message 3 of 6

Re: Email logging out after a minute

Go to solution

No I haven’t , I’ll try that when I’m back in work on Monday. 
many thanks. 

0 Ratings
Reply
brookie
Beginner
552 Views
Message 4 of 6

Re: Email logging out after a minute

Go to solution

Hi

I've now cleared my web browser of cookies and history and everything now seems to be working fine.

Thank you for the suggestion.

0 Ratings
Reply
Stephen5000
Expert
542 Views
Message 5 of 6

Re: Email logging out after a minute

Go to solution

@brookiewrote:

Hi

I've now cleared my web browser of cookies and history and everything now seems to be working fine.

Thank you for the suggestion.


Good practice to clear your cookies once in a while, but I think the upgrade today to v2.18.2 of WebMail was the actual cure to your logging out issue...

0 Ratings
Reply
brookie
Beginner
533 Views
Message 6 of 6

Re: Email logging out after a minute

Go to solution

Ah right, thank you for the information.

0 Ratings
Reply