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Message 1 of 4

Email login impossible

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Trying to log in to btyahoo email account.  Gives me CA Authentication Adapter Controller but stays blocked.

 

Same if I try to log in the MyBT

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Message 2 of 4

Re: Email login impossible

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Hi @valu welcome to the community and thanks for posting, have you tried clearing your cookies and cache? 

BT Yahoo no longer exists so I want to make sure that you're trying to log in on www.bt.com/email

Thanks

Neil

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Message 3 of 4

Re: Email login impossible

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Hi Neil,

Thanks, was unable to clear using Firefox.  Have access meanwhile with different browser.  Will check Firefox settings later.  BT online help gave me details.

Thanks again, valu.

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Message 4 of 4

Re: Email login impossible

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Hi @valu thanks for the update, I'm glad you got in using an alternative browser.

Neil

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