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helzapoppin
Aspiring Expert
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Message 1 of 3

Email not working on I phone

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My bt emails were not appearing on my iPad, so I changed my password and then I 

received my emails ok. Then signed into my bt mail on my iPhone and email

Was working ok. But today my email is not working on my I phone.

 I am getting this pop up.. the imap server “Mail.btinternet.com” doesn’t 

support password authentication. Please check your account settings.

 

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Email not working on I phone

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this is supposed to be settings so you can check yours

https://www.bt.com/help/email/manage-email-account/manual-settings/what-are-the-settings-for-outgoin...



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helzapoppin
Aspiring Expert
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Message 3 of 3

Re: Email not working on I phone

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I deleted the Apple mail app on my I phone & I pad, I signed into my bt and
Found my email was locked. So I unlocked it and then reinstalled the mail apps
on my I pad / I phone then entered my bt mail information and now my
bt mail is working.
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