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Message 1 of 6

Email recieved that is not addressed to me -BT fault of scam??

I had an email arrive in my  Outlook mail box.
Logged into BT Mail and it is also there.

I hover over email address and I get the popout "NatWest @ creditcardalerts.co.uk"

I don't bank, never have or have any dealings with Nat West.

So , is this a scam of some sorts, trying to get me to forward the email to the addressee in the 'To' column?
The email in my Outlook  'from column' says "The-Ketoo-Diet" but when I hover over the email in BT inbox it come up with the "NatWest @ creditcardalerts.co.uk" 

Simple question .... Is this a screwup with internet mail/BT system or is someone tying to get me to respond or open mail? Thought I'd start with BT and if get no technical screup reply, will report as a potential scam to Nat West or National Fraud.

I have withheld reporting here the email address of the person the BT mail is addressed to but in my inbox. Their address is also a @btinternet.com. So BT, your screwup????  I have no dealing or knowledge of the person whose email address shows, the 'Ketoo diet' or Natwest. My suspicions are first with BT mail handling.

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Message 2 of 6

Re: Email recieved that is not addressed to me -BT fault of scam??

100% scam, the domain creditcardalerts.co.uk isn't even registered, so the domain is spoofed.

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Message 3 of 6

Re: Email recieved that is not addressed to me -BT fault of scam??

@CJ4  It will be addressed to thousands of people in the Bcc box (you included) as well as the visible address you can see in the To box

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Message 4 of 6

Re: Email recieved that is not addressed to me -BT fault of scam??

Thanks Richie. So how does the scam work?
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Message 5 of 6

Re: Email recieved that is not addressed to me -BT fault of scam??

Yes, this is just another example of the scams that are circulating. I had one, supposedly from a life-long friend, saying that I had been watching pornographic videos (which I never do) and that all the images I had viewed on my computer had been saved and would be circulated to all my friends if I didn't pay a ransom. I just deleted it, but you have to be on your guard all the time these days as scams are getting more and more sophisticated, not just with e-mails either. My advice, NEVER EVER respond to an unexpected e-mail or phone call asking you to do something and if it's a phone call pretending to be from your bank or the police or some other official body, hang up and call your bank etc from a different phone number, to ensure that you are not still talking with the scammer.

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Message 6 of 6

Re: Email recieved that is not addressed to me -BT fault of scam??


@CJ4wrote:
Thanks Richie. So how does the scam work?

There are dozens of possibilities, the email can have malicious attachments, can contain links to malware sites, it can contain a phone number to the scammers.

Anything to cause you concern and make it think it's genuine, the scammers will ask you to grant access to your PC or even to get personal data including bank info, the list is endless.

Have a read of the following links from the BT Help pages :

What is a phishing scam? Is the email I have received genuine? 
Protect yourself from email scams 
Protecting you from scams 

The forum moderating team also post about Scams: Information about scams currently circulating