Email text not wrapping

[AlanRowland]

I have noticed that some of the emails I receive, the text does not wrap but jut continues way off to the right of the email.

I assume this is a problem with the sender, but is there any way I can make it wrap?

[Katie_B]

Hi @AlanRowland. 

So we can get this looked into please could you provide more detail. 

I have sent you a private message.

Thanks, 

Katie

[gg30340]

Are you sing Rich Text or Plain Text in your email account?

If you are not sure you should log onto your email account and go to the settings by clicking on your username at the top right. 

Once there click on "Mail" in the left hand column then check that the box beside "Compose Messages in Rich Text" is selected. If it is not selected tick the box then save and recheck the email to see if that has helped.

If it already selected it may be that the person sending you the email is using Plain Text and is not being formatted because you are using Rich Text. To check if that is the case untick the box and click save then open the email to see if that helps.