I continue to be absolutely amazed by such basic problems as not being able to view emails that ‘the system’ tells you are there in your folders, but which it won’t let you view.
I know from previous post replies that BT are both aware and actively looking to fix the problem - but this is not a glitch or two that rears its head down the line and is fixed by some minor future upgrade. This is a major fundamental flaw in the system! How could it possibly have gotten to product launch stage with such a basic ‘hole’ in day to day operation??