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Sarahcollingwood
Beginner
875 Views
Message 1 of 2

Email

Hi, please can someone help. Whenever sending emails from my outlook account I get the BT hotspot payment plan attached at the bottom? This looks incredibly unprofessional and is frustrating! Please advise.
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gg30340
Distinguished Sage
Distinguished Sage
851 Views
Message 2 of 2

Re: Email

If you are referring to an Outlook.com email account it is probably because Microsoft are allowing averts to be attached to pay for the service.

If it is on the email programme and you are using a BT email account it may be that you have a "signature". You need to go into the email accounts settings on Outlook and find "signature" and delete it.

EDIT: Just a thought. Are you sure that it is not just you that is seeing the advert in your browser and when the email is sent the recipient does not see it.

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