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Message 1 of 3

Anyone else having problems with BTyahoo mail? Haven't been able to log in for 2 days, first it told me account was suspended, no option to reactivate, then just a message about ongoing issues, no updates, I have ordered premium mail, but nothing going on with that either.

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Message 2 of 3

Re: Email

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A briefest of perusals of this forum would reveal that many people are having problems with BTYahoo mail.

Premium mail is not a premium service, it is just the name given to the exact same service for customers that no longer have a BT broadband account. Do you have a BT broadband account, if not it is likely your email account has been deleted.

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Re: Email

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Hi @hscuff,

I am sorry for the problems with your email service. I think it would be best if we took a look into this for you. I want to make sure everything has been set up for your Premium Mail service. I've sent you a private message.

Thanks

DanielS

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