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john_lef
Aspiring Contributor
96 Views
Message 1 of 3

In my list of emails, in and sent. Why am I getting a solid black circle with a white number in it - 01, 02, sometimes 03. Alongside the 'paperclip' symbol?

Thanks

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2 REPLIES 2
gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Email

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It is because you are using the "Conversation View".

Log onto your email account and click on the "change view" button at the right hand side. Once you have done that SINGLE click on the "conversation view". This toggles the view on/off.

This should stop your emails that you are grouped together because you have been corresponding with a person using the "reply to" function.

john_lef
Aspiring Contributor
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Message 3 of 3

Re: Email

Go to solution
Thank you very much
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