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JimboAlfie
Aspiring Expert
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Message 1 of 4

Can anyone tell me how I can  change one of my sub emails password. Can not find a link

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Email

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The easiest way if you can access your email account log on and click on your user name at the top right then go to Account Info then click on Change Password and follow the prompts.

If you can not log on because you don't know the password click on the link "Forgotten Your Log On Details" below the log on box.

BTMail 

or see link

I need to change or reset my BT Email password | BT Help

DavidM
Moderator
Moderator
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Message 3 of 4

Re: Email

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Hi @JimboAlfie and welcome back.

@gg30340 advice is spot on so can you try that and let us know how you get on?

Cheers

David

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JimboAlfie
Aspiring Expert
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Message 4 of 4

Re: Email

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Thanks for your help. It was not as easy . I had to phone BT mail and took him 3/4 hour to sort it out .
Had to keep doing instructions he gave a number of times before it worked . He was at a loss why it never worked straight away. Git there in the end
Many Thank


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