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Aspiring Contributor
597 Views
Message 211 of 259

Re: Emails disappearing from inbox

Still not losing any as far as I can tell, but I haven't got any of the lost ones back, either

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Contributor
557 Views
Message 212 of 259

Re: Emails disappearing from inbox

Just to confirm, last night all the emails deleted as a result of the Outlook IMAP BTYahoo fault were returned to me, as well as all the emails I deleted myself normally from the entire  week (including from one day before I experienced the problem).

I have a vivid memory of the first such email deleted, as I was drafting a reply to it in my inbox on Tuesday morning, when two new emails arrived and they all disappeared, including the email to which I was drafting a reply. The draft had been auto-saved and was unaffected by the fault, so I retained a copy of the now deleted email in my reply. This deleted email was restored to me last night along with all the rest (and I still have it).

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Aspiring Contributor
532 Views
Message 213 of 259

Re: Emails disappearing from inbox

Mine have returned too.
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Aspiring Contributor
510 Views
Message 214 of 259

Re: Emails disappearing from inbox

My Inbox has returned but not the emails in folders that I had looked at in an effort to understand where they were.  So I think BT still has to address the storage folder losses.  Here's hoping they get to that.  I have lodged a complaint.  

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Aspiring Contributor
486 Views
Message 215 of 259

Re: Emails disappearing from inbox

Yes, all mine restored too.  What a relief!  Fingers crossed everyone.

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Contributor
477 Views
Message 216 of 259

Re: Emails disappearing from inbox

… and it looks as if they have restored the messages in our inbox too.  However, until we have had confirmation from BT that the issue has been fully resolved, we won't be using Outlook.

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Aspiring Contributor
470 Views
Message 217 of 259

Re: Emails disappearing from inbox

Mine have also returned.

I bit the bullet and started outlook and everything was downloaded. Over 100 emails in my inbox was the clue.

I was nervous about opening outlook but I figure I have got my emails back so I could just close it and wait for BT to announce they have resolved the issue. But then again it took them several days to even confirm they had an issue so who knows!

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Aspiring Contributor
432 Views
Message 218 of 259

Re: Emails disappearing from inbox

Yep. My missing emails have returned, also.

Thank you BT/Yahoo for sorting this out.

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Beginner
427 Views
Message 219 of 259

Re: Emails disappearing from inbox

Fingers crossed - mine is working too.

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Aspiring Contributor
366 Views
Message 220 of 259

Re: Emails disappearing from inbox

Yes mine too - even ones I deleted days ago!  Phew.......!

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