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Sareena
Beginner

on ‎24-02-2023 20h20

959 Views
Message 1 of 3

Error Code 553

Having looked on here, error code: 553 is an all too common problem. 

I can send some emails but not others - So far I have tried..

  1. Disconnecting my router for an hour, in order to generate a new IP address.
  2. Used an alternative wifi connection.
  3. Using Firefox, Chrome, Brave browser, Edge...
  4. Updating to the latest settings on all the aforementioned browsers.
  5. Check to see if my IP address was/is blacklisted.
  6. Pulled my hair out in sheer frustration.  

Please can someone help me. 

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2 REPLIES 2
NeilO
Moderator
Moderator

on ‎28-02-2023 10h44

885 Views
Message 2 of 3

Re: Error Code 553

Hi @Sareena Thanks for posting and welcome to the community. I'm sorry you're getting a 553 error when sending emails, we'll be happy to raise this with our email experts. I'll send you a private message so you can get in touch with the moderation team.

Thanks
Neil

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Andy_N
Distinguished Guru

on ‎01-03-2023 11h29

861 Views
Message 3 of 3

Re: Error Code 553

@NeilOwrote:

Hi @Sareena Thanks for posting and welcome to the community. I'm sorry you're getting a 553 error when sending emails, we'll be happy to raise this with our email experts. I'll send you a private message so you can get in touch with the moderation team.

Thanks
Neil

Are you only checking each individual who is reporting this or the more general issue? To me it seems like you are ONLY checking single cases, which is not correct.

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