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MillyMollyMandy1
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Message 1 of 6

Error cannot connect to server (0x800CCC0E)

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Emails: Need help to resolve: 'Synchronizing subscribed folders for ***' reported error (0x800CCC0E)'Outlook cannot synchronize subscribed folders for *** Error Cannot connect to the server. If you continue to receive this message contact your server administrator or Internet service provider (ISP)' Thank you.

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JohnC2
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Message 2 of 6

Re: Error cannot connect to server (0x800CCC0E)

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Hi @MillyMollyMandy1, welcome back to the forum, and sorry you are getting this error message when trying to use your email account.

Are you still getting this error? If so have you tried on a different device?

cheers

John

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MillyMollyMandy1
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Message 3 of 6

Re: Error cannot connect to server (0x800CCC0E)

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Hello again!

Yes, I'm still getting the error message. Also the 'work offline' button has a red cross on it and won't click off. I'm currently working on the laptop and I meant to try the desktop. I will give it a try tomorrow and get back to you.

Thank you

MMM1

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MillyMollyMandy1
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Message 4 of 6

Re: Error cannot connect to server (0x800CCC0E)

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Hello JohnC2

It's just the same on the desktop 😞

MIllyMollyMandy1

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NeilO
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Message 5 of 6

Re: Error cannot connect to server (0x800CCC0E)

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Hi @MillyMollyMandy1 are the BT email settings correct in outlook?

Thanks 

Neil

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MillyMollyMandy1
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Message 6 of 6

Re: Error cannot connect to server (0x800CCC0E)

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Hopefully this is now sorted - I think it was a problem with Outlook.

Thank you

MMM1

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