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NinaBaker
Beginner
221 Views
Message 1 of 4

Error code 553

Like many others here I am being plagued by the Error 553 problem which doesnt let me send a high proportion of my emails.

Is there a solution that doesnt involve hours on the phone to BT?

Screenshot from 2021-09-24 20.08.43.png

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3 REPLIES 3
NinaBaker
Beginner
220 Views
Message 2 of 4

Re: Error 553 on sending emails

Hi John,
I am having the same problem. Is there a way to sort this out without spending ages on the phone with BT?
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gg30340
Distinguished Sage
Distinguished Sage
214 Views
Message 3 of 4

Re: Error 553 on sending emails

I have moved your post onto your original thread. Posting the same problem on more than one thread causes duplication of effort and confusion.

I have notified the moderators of the forum about your problem. Once they have read this they may be able to help. They are very busy at present so it can take up to 48 hours for them to contact you. They will do this by posting on this thread.

 

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DanielS
Moderator
Moderator
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Message 4 of 4

Re: Error 553 on sending emails

Hi Nina,

The 553 error message can appear for a number of reasons. Are you getting this error message when sending email through our web page or are you using an email client? Let me know, please.

Thanks

DanielS

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