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Message 5 of 13

Error code bmx_2xxx when trying to access email account

Hi I am trying to access Email account but keep receiving Error code bmx_2xxx

Please help!

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12 REPLIES 12
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Message 1 of 13

Re: Logging in to email

Got the same problem as others did earlier in the year.  This is what I get -

Sorry, something's gone wrong!

There seems to be a problem with your account. Please try again! 

If you keep getting this message please contact the helpdesk, quoting the error code starting bmx_2xxx you'll find in your browser.

Can't find the helpdesk, of course, so no way currently to get this resolved.  Grateful for any ideas out there.

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1,842 Views
Message 2 of 13

Re: Logging in to email

Same here, Mike. Can't get into MyBT either. I suspect (I hope) that it's a problem at BT's end. Funnily enough I've never had this error before unlike so many others did when the new email system was brought in. Fingers crossed that they get it sorted sooner rather than later. Sorry I can't provide any help!

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Message 3 of 13

Re: Logging in to email

NOt working for me either - just get a blank screen followed by cant reach this page message

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Message 4 of 13

Re: Logging in to email

Tried to login to my BT Email and received 

 

Help with an email error

Sorry, somethings gone wrong

There seems etc etc

If you keep getting this message please contact the helpdesk quoting .... see below

www.bt.com/help/email/fix-a-problem/log-in/issues/email-error/btmCode=bmx_2xxx

Also, where is the BT helpdesk ?

Help please 

Dave Derrick.

 

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Message 6 of 13

Error code bmx_2xxx when trying to access email account - HELP!

Error code bmx_2xxx when trying to access email account

Hi I am trying to access Email account but keep receiving Error code bmx_2xxx

Please help!

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Message 7 of 13

Re: Error code bmx_2xxx when trying to access email account

Ditto
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Message 8 of 13

Re: Error code bmx_2xxx when trying to access email account

btmCode=bmx_2008 follows gradual grief with having more clicks to access anything . Begs the question, has bt ever made any alteration to service that does not cause more problems than it fixes?

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Message 9 of 13

Re: Error code bmx_2xxx when trying to access email account

Yep, same here, too.


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Message 10 of 13

Re: Error code bmx_2xxx when trying to access email account

Getting it too

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