cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
702 Views
Message 1 of 31

Error message, what have I done wrong now?

Got this error message when trying to send a message. It was to a single contact that is in my contact book who I have emailed for a decade. Can anyone explain it? (None of the stated 'conditions' applied) What are 'policy' reasons, are BT entering the censorship arena?

BT error messageBT error message

 

0 Ratings
Reply
30 REPLIES 30
667 Views
Message 2 of 31

Re: Error message, what have I done wrong now?

mmm... so, no one knows then, that's comforting LOL 😂

0 Ratings
Reply
662 Views
Message 3 of 31

Re: Error message, what have I done wrong now?

Were there any attachments?

0 Ratings
Reply
653 Views
Message 4 of 31

Re: Error message, what have I done wrong now?

LOL, yes indeedy, there is an attachment showing the error message. If the forum hasn't shown it, that would explain the lack of answers! I have hopefully repeated the error message (again) below...

BT email error.jpg

0 Ratings
Reply
651 Views
Message 5 of 31

Re: Error message, what have I done wrong now?

I rather think @Les-Gibson  meant were there any attachments in the problematic email. 😃

646 Views
Message 6 of 31

Re: Error message, what have I done wrong now?

Now, that makes sense LOL Nope, no attachments whatsoever, just a plain text email...

0 Ratings
Reply
619 Views
Message 7 of 31

Re: Error message, what have I done wrong now?

In reply to your subject title :-

You have used BTinternet for email

🙂

0 Ratings
Reply
613 Views
Message 8 of 31

Re: Error message, what have I done wrong now?


@Andy_Nwrote:

In reply to your subject title :-

You have used BTinternet for email

🙂


🤣🤣🤣

0 Ratings
Reply
507 Views
Message 9 of 31

Re: Error message, what have I done wrong now?

Just got the same error message saying I had breached policy. This time, I did include a common swear word. Message didn't send, I deleted swear word, email sent instantly.

Now, where does BT get off censoring what I put in my emails??? 

This opens all sorts of 'freedom of speech' issues! Also, what is BT doing monitoring MY emails for?

I am so angry at this issue, who do I contact in BT's senior management to advise them that in the UK, they are not allowed to do this, or have they inadvertently bought some Chinese software that monitors the contents of all our messages?

0 Ratings
Reply
497 Views
Message 10 of 31

Re: Error message, what have I done wrong now?

Did you try re-inserting the word to see if it subsequently sent, I rather suspect it would and it was just the normal BT flakiness.

0 Ratings
Reply