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Message 21 of 31

Re: Error message, what have I done wrong now?

do you think that my Sky router is censoring me then

@Stephen5000 

So you are a Sky customer, not a BT Retail one?

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Message 22 of 31

Re: Error message, what have I done wrong now?


@Keith_Beddoewrote:

do you think that my Sky router is censoring me then

@Stephen5000 

So you are a Sky customer, not a BT Retail one?


I pay BT £90/year for the privilege of their WebMail - I am a BT customer!

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Message 23 of 31

Re: Error message, what have I done wrong now?

@Stephen5000 

If you are using Sky for your broadband connection, then its quite possible that Sky`s parental controls are filtering your outgoing content.

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Message 24 of 31

Re: Error message, what have I done wrong now?


@Keith_Beddoewrote:

@Stephen5000 

If you are using Sky for your broadband connection, then its quite possible that Sky`s parental controls are filtering your outgoing content.


Parental controls are all off - I'm a grown up LOL

block off.jpg

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Message 25 of 31

Re: Error message, what have I done wrong now?


@Stephen5000 wrote:

No I haven't, do you think that my Sky router is censoring me then? I do, when called upon, have a shocking vocabulary LOL 😂


No, because I never knew you used a Sky router until this post!

I am trying to establish if it is your connection or your device that is causing the problem. It may be that you have some thing on your device such as antivirus that is checking the email before it is sent.

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Message 26 of 31

Re: Error message, what have I done wrong now?


@gg30340wrote:

@Stephen5000wrote:

No I haven't, do you think that my Sky router is censoring me then? I do, when called upon, have a shocking vocabulary LOL 😂


No, because I never knew you used a Sky router until this post!

I am trying to establish if it is your BT connection or your device that is causing the problem. It may be that you have some thing on your device such as antivirus that is checking the email before it is sent.


Simple 10 year old laptop running basic AVG anti virus. Oh, and it also does the same on my desktop, again, running AVG basic. I appreciate your time pondering the issue, but to be honest now, I'm quite happy just using my recently discovered workaround, the * to fool any IT interference...

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Message 27 of 31

Re: Error message, what have I done wrong now?

Check to see if AVG has a web protect or scanner on outgoing emails. If it has, disable it to see if that helps.

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Message 28 of 31

Re: Error message, what have I done wrong now?


@gg30340wrote:

Check to see if AVG has a web protect or scanner on outgoing emails. If it has, disable it to see if that helps.


It does have 'EmailSheild' but on examination, that only scans attachments on outgoing/incoming email, but still, I'll keep an eye on it - thanks...

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Message 29 of 31

Re: Error message, what have I done wrong now?

This error message still persists...

bt error.jpg

The exact same email can be set via GMail with no issue, so it's nothing to do with a router filter. Yes, the email is a bit 'fruity', but to be fair, it's none of BTs business what I send to another consenting adult. Does anyone know how to stop BT treating me like a child, and allow me to just send a single email like GMail does, which I pay them £90/year for the privilege??

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Message 30 of 31

Re: Error message, what have I done wrong now?


@Stephen5000wrote:

This error message still persists...

 

The exact same email can be set via GMail with no issue,

 


You've answered your own question.

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