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Message 21 of 24

Re: Error message when trying to send email - Too many messages (2.3.6.3)

@Katie_B thanks look forward to your message and hopefully we can sort this out 

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Message 22 of 24

Re: Error message when trying to send email - Too many messages (2.3.6.3)

Hi all

I'm having exactly the same problem, i've tried shutting down, turning on and off, deleting old emails, repairing outlook and it's still happening. It started yesterday.

KG

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Message 23 of 24

Re: Error message when trying to send email - Too many messages (2.3.6.3)

This may be a total coincidence, but I did receive an email from Microsoft a week or so ago which stated that some third party mail apps would be incompatible with Outlook (which I use through Office 19) unless the security arrangements were updated. I took no notice and two or three days ago, I couldn't send any messages from my BT Mail app on Outlook. (Hotmail and Gmail did work OK but completely different mail servers.) For some unknown reason I also couldn't send anything via BT Webmail. No matter what device I used, I got the "too  many messages" error. On further investigation, it turns out my BT mail account using Outlook is incompatible with the version of Office I was using. Out of desperation I upgraded my Office suite to a later version, and  lo and behold, my BT Mail was back up and running from both Outlook and BT Webmail service.

I'm happy it all works, but haven't a clue as to why it happened in the first place...

 

PT.

 

 

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Message 24 of 24

Re: Error message when trying to send email - Too many messages (2.3.6.3)

Mine is now back with me making any changes. I use Apple mail on IoS devices and MacBook. 
on the former, iPhone and iPad, I continuously got the “Too many…” error msg when sending mail to anyone. I was receiving mail from elsewhere in my inbox though. Send msgs we’re stuck in my Outbox. 

On my MacBook I could send and receive emails. 
similarly using BT webmail I could send and receive. 

All were using the same router and ISP etc. 


So I don’t know who changed what where but the fact it suddenly cleared and is now ok strikes me as the cause was a glitch at the server end. Probably fat fingers!

as I said all good now though. 

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