Error opening Android App when going from notification area of phone.

[philbaldry]

1) phone has just been rebooted and mail arrives message shown correctly then delete message or move to folder

2) another email appears tapping on notification email from 1) is displayed.

3 ) delete message in 1) completely. Another message arrives and tap on notification message is displayed stating nothing to show.

4) reboot phone and cycle starts again.

Is this a known fault that is being worked on

[gg30340]

Are you accessing your email on any other devices or did you reset your phone and are setting the email app up again?

[philbaldry]

Generally I just use my phone and have tried removing and starting again but problem persists only thing I can add is that I am running Android 12 where as my wife is running Android 10 on her phone and appears not to have the problem

[gg30340]

Is your wife using the same email account or does she have own?

When you deleted the email app did you restart the phone before setting up the email app again?

Which email app are you using?

Have you tried a different email app?

[philbaldry]

It's a sub account off mine. 

Yes I did all that when removing reinstalling

[gg30340]

As per my last post.

Which email app are you using?

Have you tried a different email app?

[philbaldry]

I'm using BT Email and it seems to be specific to the app Gmail  does not display the same problem

[licquorice]

I have absolutely no idea why folks persist with the absolutely dire BT email app. Uninstall it and install a proper app such as Blue Mail.

[philbaldry]

To be honest it's a simple easy to use app this is only glitch I seen since I started using it.

[gg30340]

My advice is the same as message 8. Uninstall the BTMail app and install a decent email app. There are plenty free ones available.