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leshay
Contributor
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Message 1 of 3

Folder will not delete

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Hi

Recently reinstalled Windows 10 on my system and then reinstalled Thunderbird for my email.

I see a grayed out folder named 'New%20Folder-0' which is not one I created. If I try to delete it (from Thunderbird), I get a message that the command did not succeed and that the folder does not exist.

If I look at the BT EMAIL account via my wen nrowser, sure enough there is no such folder shown.

I suppose this means that it is a Thunderbird issue. I found a reference to 'New%20Folder-0.msf' in the Mail folders of Thunderbird, but deleting was no good as Thunderbird just re-created it.

Can any one shed light on this?

 

Regards from Livingston, Scotland
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gg30340
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Message 2 of 3

Re: Folder will not delete

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You may be better getting assistance on the Mozilla Thunderbird help pages or the support forum.

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leshay
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Message 3 of 3

Re: Folder will not delete

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Thanks.
I have copy/pasted my question to a Thunderbird section of Mozilla Support.
Regards from Livingston, Scotland
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