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ChristoC
Beginner
603 Views
Message 1 of 10

Formatting being added when sending mail

Hi

My Dad is having a problem with the formatting of emails when sending.

He types out an email and all looks OK but when it is sent there is formatting added and it makes the email look very messy.  Example of formatting is below:

"Times New Roman";mso-fareast-language:EN-GB">

mso-fareast-font-family:"Times New Roman";mso-fareast-language:EN-GB">

 

I recall looking into this previously and i'd thought id' found an article on it and a potential fix... but i can no longer find it.  The problem i believe saud something about 'signature' being added, and i know my Dad doe snot use a signature.

All advice appreciated!

Thanks!

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9 REPLIES 9
licquorice
Distinguished Sage
Distinguished Sage
601 Views
Message 2 of 10

Re: Formatting being added when sending mail

Change to send in plain text rather than rich text.

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ChristoC
Beginner
597 Views
Message 3 of 10

Re: Formatting being added when sending mail

Thanks. Yes we found that as a workaround.

However he wants to be able to send mails with 'required' formatting so it isnt a long term solution.

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Anonymous
Not applicable
594 Views
Message 4 of 10

Re: Formatting being added when sending mail

Last time I checked, BT email doesn't work well with .doc or .docx formatting but it did work with .rtf

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licquorice
Distinguished Sage
Distinguished Sage
592 Views
Message 5 of 10

Re: Formatting being added when sending mail


@ChristoC wrote:

Thanks. Yes we found that as a workaround.

However he wants to be able to send mails with 'required' formatting so it isnt a long term solution.


Then do it properly and use a mail client instead of the abomination of webmail.

ChristoC
Beginner
588 Views
Message 6 of 10

Re: Formatting being added when sending mail

Hmmm ok so this wont be a problem if he uses Outlook rather than web mail..?

I will check what he is using.. i thought he was using Outlook, but will check!

thanks!

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Anonymous
Not applicable
586 Views
Message 7 of 10

Re: Formatting being added when sending mail

I'd use Thunderbird instead of Outlook

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licquorice
Distinguished Sage
Distinguished Sage
568 Views
Message 8 of 10

Re: Formatting being added when sending mail

Noooo, Outlook is far superior.

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Anonymous
Not applicable
564 Views
Message 9 of 10

Re: Formatting being added when sending mail

@licquorice  Really?

It must have improved a lot since I last used it. What version do you use?

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licquorice
Distinguished Sage
Distinguished Sage
553 Views
Message 10 of 10

Re: Formatting being added when sending mail

Still using Outlook 2010, much less clunky and quirky than T'bird.