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Message 1 of 5

GROUPED EMAILS

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I see that if I now save two messages about the same thing, BT automatically groups them.  Thats fine but now when I view one, I cannot get into see the other one as it only keeps opening one of them, any suggestions?

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Message 2 of 5

Re: GROUPED EMAILS

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Ungroup them. 

Log onto your account the go to change view then click once on conversation view.

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Message 3 of 5

Re: GROUPED EMAILS

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Thanks.... but how?

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Message 4 of 5

Re: GROUPED EMAILS

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As per the second line in my last message!

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Message 5 of 5

Re: GROUPED EMAILS

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Sorry, dull moment!

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