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StevieP1
Beginner

on ‎22-06-2022 12h01

1,334 Views
Message 1 of 2

Gmail removing bt emails

Hello All i'm new to the community so please be gentle!

My gmail account is transfering and then removing my bt emails from the BT account after around 10 mins so, a BT email arrives on my BT email account then after around 10 mins it is transfered to gmail and then deleted from BT server i find this quite annoying as i like to keep my BT mail seperate from my google mail this even happens if i remove the BT address from gmail account

Please Help its driving me mad

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gg30340
Distinguished Sage
Distinguished Sage

on ‎22-06-2022 12h12

1,325 Views
Message 2 of 2

Re: Gmail removing bt emails

If you are using an email app to view your emails check the setting on your app to ensure that you have it set to leave a copy on the server.

If you are using a web browser to forward your BTMail to gmail ensure that is also set to keep the email on the server.

If you have your email app set up as an IMAP account, if you delete the email on one device it will be deleted from the BT server and won't be available to view on any other device.

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