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Message 1 of 15

Having difficulty accessing BT mail,

  • Trying to change password to email app on android, will not accept, am I correct in thinking I also need to change password on my tablet
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Message 2 of 15

Re: Having difficulty accessing BT mail,

Have you been able to login to your email yet? I'm not able to access my emails on the BT app but can through the website. Hopefully this is just a technical issue that is being sorted out?

 

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1,752 Views
Message 3 of 15

Re: Having difficulty accessing BT mail,

I'm having the same problem. Cannot access emails on the BT app.

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1,748 Views
Message 4 of 15

Re: Having difficulty accessing BT mail,

Unfortunately no, I'm accessing from the Web page

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Message 5 of 15

Re: Having difficulty accessing BT mail,

I am also having similar issues with the app. Looks like a BT wide problem.

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1,561 Views
Message 6 of 15

BT email app login error

My BT email app on all my android devices no longer recognises my login details. I know they are correct as I can log in to email accounts through the website without difficulty. I have reinstalled the app, changed the passwords but no luck. This only started last night. Is there currently a fault with the app.

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Message 7 of 15

Re: BT email app login error

I'm having exactly the same problem 

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1,533 Views
Message 8 of 15

Re: Having difficulty accessing BT mail,

Me too

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1,433 Views
Message 9 of 15

Re: BT email app login error

I'm having the same problem. I've messaged BT on X and they are looking into it.
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Message 10 of 15

Re: BT email app login error

OK. I thought it was just me at first 

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