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nessa1422
Beginner
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Message 1 of 2

Help needed to log in please

Hi. Once again, I have been locked out of my email following 'suspicious activity' but when I try to follow the steps to reset, I just get taken back to the suspicious activity screen. I have been trying to sort this since yesterday and the online chat service was not able to help so I am hoping somebody here can help.

I have the old Talk 21 address and have tried changing my password, logging on with a different browser, and even with a t21@btinternet address, but  nothing is working.

If anyone can help I would be very grateful, thank you so much.

 

Nessa

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nessa1422
Beginner
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Message 2 of 2

Re: Help needed to log in please

Am still struggling with this and BT seem unable to help. Any suggestions please?

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