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Message 1 of 3

Help to update "Reply-to" address

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Hello,

I've got the same problem. The Reply To address has been removed by the service provider and I'd like to change it to my actual email address.

I've only recently discovered this problem, because I normally user Thunderbird for my emails, but since the installation of fibre broadband has been botched, I've been using a BT mini hub for internet access. I am unable to send emails now from Thunderbird (but I can receive them), with luck Openreach will fix the fibre problem and I can go back to the normally excellent service.

Thanks for your time,

Ken Speakman

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Message 2 of 3

Re: Help to update "Reply-to" address

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Hi @KenS1

Welcome back and thank you for posting!  I have moved your post to start your own thread as the one you posted on has already been marked as solved.

I am sorry for the problem you're having with your "Reply-to" address.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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Message 3 of 3

Re: Help to update "Reply-to" address

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Hi @KenS1 ,

Thanks for sending over the details. I can see our email specialists got this resolved for you. If you have any other problems post back and we'll be happy to help.

All the best

David

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