on 18-10-2013 17h34
Both my wife and I are experiencing problems sending emails using our iphones (my wife has a 4s and I have a 5) using thr three mobile network. We can receive emails but not send.
Can anyone advise what are the correct settings for using three as our network provider? An
Host name mail.btinternet.com
Server Port 25
Is there any other settings I should be changing? Any help would be much appreciated?
on 18-10-2013 18h03
We've both been three users for a year now, these issues have just started in the last 2 /3 weeks.
Thanks will try and let you know.
on 18-10-2013 18h39
Unfortunately those setting didn't work, received the message "SMTP server "mail.btinternet.com" is not responding.
Any other suggestions?
on 18-10-2013 18h54
There are a lot of complaints about the email not working correctly and it would appear to be related to the change from Yahoo to BTMail.
One suggestion that has worked for some is to use smtp.mail.yahoo.com as the SMTP outgoing mail server. Keep everything else as was. Port 25 etc.
If this does work it will only be a temporary fix until the full email migration has taken place because BT will no longer be able to use the yahoo servers. Hopefully though by that time it will be fixed by BT.
on 18-10-2013 19h12
You need to use secure SMTP settings.
Polite request to forum members who may have the same or similar problem. Please could you create your own thread on this forum, and avoid hijacking this thread.Otherwise its likely your problem will not be resolved, as it may have a different cause, and it also makes it difficult for forum members, who are trying to help the person on this thread. See How to post a new question
on 18-10-2013 19h12
I have just tried using smtp-mbb.three.co.uk as the outgoing server, with non SSL and using Server port 25 and that (fingers crosssed) seems to be working. I'll see how that goes. Anyway many thanks for your advice and support.