How do I reply to an email in a chain, which is not the latest email in that chain? For example, BT Email will consolidate say 6 emails in a chain together under one heading in my inbox, let's say "John Smith 06". I can only reply to the latest email, which could have been sent to John Smith by Jane Brown. But I don't want to answer Jane Brown's email, I want to answer John Smith's original email. Am I missing something very obvious?