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gspearson
Expert
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Message 1 of 4

How do I change the password on a sub-account?

I have a sub-account for which I have forgotten the password.  When I say "Forgotten Password" it looks as if it wants my BTID password and I'm fearful that I will end up changing that and not the pw of the sub-account. Is there step by step guidance?

You'd think I would know - but I have a vague memory of this gong wrong before

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3 REPLIES 3
JohnC2
Moderator
Moderator
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Message 2 of 4

Re: How do I change the password on a sub-account?

Hi gspearson, check out this previous Thread for the same issue and the solution there and see if that helps.

cheers

John

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gspearson
Expert
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Message 3 of 4

Re: How do I change the password on a sub-account?

Thanks - that still seemed to take me round in circles, so I've created a new one. 

 

The problem is that in order to change a forgotten password, it looks as though I might actually be changing my BTID account pw.

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gg30340
Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: How do I change the password on a sub-account?

Have a look at this thread and message 6 about the BTID password.

Solved: resetting email password reset bt ID password inst... - BT Community

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