I have a sub-account for which I have forgotten the password. When I say "Forgotten Password" it looks as if it wants my BTID password and I'm fearful that I will end up changing that and not the pw of the sub-account. Is there step by step guidance?
You'd think I would know - but I have a vague memory of this gong wrong before
Thanks - that still seemed to take me round in circles, so I've created a new one.
The problem is that in order to change a forgotten password, it looks as though I might actually be changing my BTID account pw.