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Message 1 of 3

How do I click on my username

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I need to add a safe sender as I am not receiving emails from them… when I checked for an answer in the community it says click on username…sorry but I can’t seem to find it or settings. Our account is in my Husbands name and I’m shown as a service user . Please can anyone help? Thanks 

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Message 2 of 3

Re: How do I click on my username

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Log onto your BTMail email account using a web browser. 

Once into your email page your username which will be your email address, should be showing at the top right hand side. 

Click on that and drop down box with "settings" should appear. 

Click on "settings".

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Message 3 of 3

Re: How do I click on my username

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Thanks, managed to find it..your help greatly appreciated
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