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Message 1 of 14

How do I find my IMAP password?

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How do I find out my IMAP password in Mail? I'm trying to set up a new Apple Mac, my old one has been running for many years so can't remember the password and it's hidden when I try to access the 'server settings' preference pane. Any ideas?

Had to move house but broadband much better now
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Message 2 of 14

Re: How do I find my IMAP password?

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You can't. You will need to take the forgotten password route here  and change it.

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Message 3 of 14

Re: How do I find my IMAP password?

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Is my IMAP password the same as my BT log in? (And the SMTP one too?)

Had to move house but broadband much better now
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Message 4 of 14

Re: How do I find my IMAP password?

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If you have at some point logged onto your email account using a web browser you may find that the password has been saved in the browser.

Depending on the browser you will find any stored passwords section in the browser's settings and if its there you should be able to view it.

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Message 5 of 14

Re: How do I find my IMAP password?

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@UlsterSurfer wrote:

Is my IMAP password the same as my BT log in? (And the SMTP one too?)


Assuming you only have one email account, yes it is most likely the same.

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Message 6 of 14

Re: How do I find my IMAP password?

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Your IMAP password will definitely be the same as your SMTP pasword.

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Message 7 of 14

Re: How do I find my IMAP password?

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I'm not intending to use the browser, but the Mail app that I've used for years. I can access the browser e-mails fine, but they won't download to my Mac.

Had to move house but broadband much better now
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Message 8 of 14

Re: How do I find my IMAP password?

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As @gg30340 has said, if your browser has saved the password, just look for it in your saved password list.

The password for webmail via the browser will be the same as your SMTP and IMAP passwords.

If you can't access your password via your browser's saved password list, you will need to change it via webmail at the link I posted.

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Message 9 of 14

Re: How do I find my IMAP password?

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Ok, maybe I'm not clear on this. I'll start again.

I'm trying to create a new Mail account with BT on a newer Apple Mac. Mail is an app. My server settings require passwords for IMAP and SMTP, which are already filled in on an older Mac are starred out, with no option to make them visible. They are not the same password as my Mail browser account. I need to fill in these two passwords on my new iMac, but they cannot be copied and pasted.

My browser has NOT saved the Mail password as it is not a browser app, but a standalone app where the e-mails download to my computer and are read or composed there, not via a browser. The Mail app won't let me see the passwords in clear text, hence the problem. I can read the e-mails in the browser but not on my computer.

However: it might be due to the fact I've just read that unless I'm paying BT £7.50 extra per month my e-mails are browser only; despite being with BT since the 1990s I may have been downgraded. Is this true?

 

Had to move house but broadband much better now
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Message 10 of 14

Re: How do I find my IMAP password?

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What you need are not passwords, You need the BT server settings for the IMAP protocol which are contained in the following link.

BT Email server settings | BT Help

If you are no longer a BT Broadband customer or paying for your email account through a BT Premium email account your email account will have been "downgraded" to the BTMail basic account which can not be used with and email client/app.

See link

BT Email products | Types of BT Emails | BT Help