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ssrco02
Contributor
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Message 1 of 9

How do I set my favourite email account

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My BT email seems to have been moved to a new  platform as all the screens have changed. When I login now I have to go through a couple of extra screens and am then presented with a list of my email accounts.  It says at the top that to make it simpler I can set one as my favourite but I cannot find anywhere that tells me how to do this.

Can ayone tell me how please?

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Distinguished Sage
Distinguished Sage
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Message 2 of 9

Re: How do I set my favourite email account

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Go to MYBT > Manage extras > manage email you should be able to select favourite there.

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ssrco02
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Message 3 of 9

Re: How do I set my favourite email account

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I found that page before and it does tell me what a favourite email is but doesn't say how to set it up?
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Distinguished Sage
Distinguished Sage
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Message 4 of 9

Re: How do I set my favourite email account

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Just click on make favourite.

favmail.jpg

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ssrco02
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Message 5 of 9

Re: How do I set my favourite email account

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I am seeing a different screenscreenshot-my.bt.com-2018.10.27-14-51-51.png

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Distinguished Sage
Distinguished Sage
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Message 6 of 9

Re: How do I set my favourite email account

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You haven't added them to your BTID.

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ssrco02
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Message 7 of 9

Re: How do I set my favourite email account

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OK thanks, that seems to have worked. Now the next problem is an important one of mine that it thinks I have given to friends or family! How to I deal with that!
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Distinguished Sage
Distinguished Sage
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Message 8 of 9

Re: How do I set my favourite email account

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In theory, go to the import option at the bottom of the screen and enter the email address you want to import. You will need the BTID password of the person you gave it to. However, I just ries it and got an error message, you may have more luck.

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ssrco02
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Message 9 of 9

Re: How do I set my favourite email account

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I will try that thanks.
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