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Newbie
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Message 1 of 3

How do i get my name changed on a BT connect email account

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I have a BT connect email account that was issued to me but have got married and want to change my name on it.

 

Not sure who to contact

Thanks

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: How do i get my name changed on a BT connect email account

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@TracyP1965 

That`s a BT Business email address, and this is the BT Residential forum.

Try the business forum.

https://business.forums.bt.com/

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Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: How do i get my name changed on a BT connect email account

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@TracyP1965 wrote:

I have a BT connect email account that was issued to me but have got married and want to change my name on it.


You can't 'change' an email address, you can possibly create a new one if what you require isn't already in use. As @Keith_Beddoe  says though, you need to contact the business forum.

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