cancel
Showing results for 
Search instead for 
Did you mean: 
kenjo
Aspiring Contributor
165 Views
Message 1 of 5

How long will BT keep my email account open?

Go to solution

Can anyone give me a definitive answer to this question. I am about to finish my contract with BT and have a BT Yahoo email account. (I am moving to John Lewis broadband which is run by Plusnet, which is owned by BT.) I have read that they give you 60 days , 30 days, no days grace before they close your email account and you lose everything. Which, if any, actually occurs?

0 Ratings
4 REPLIES 4
Distinguished Sage
Distinguished Sage
155 Views
Message 2 of 5

Re: How long will BT keep my email account open?

Go to solution

Its in the lap of the Gods. What the official position is and what actually happens are 2 entirely different things. It won't close immediately though as it is not possible to sign up for Premium mail until after the broadband contract finishes.

0 Ratings
-Richie-
Expert
147 Views
Message 3 of 5

Re: How long will BT keep my email account open?

Go to solution

60 days for Email addresses to be removed and 30 days for any cloud storage data if you've used the BT cloud.

0 Ratings
Distinguished Sage
Distinguished Sage
126 Views
Message 4 of 5

Re: How long will BT keep my email account open?

Go to solution
kenjo
Aspiring Contributor
116 Views
Message 5 of 5

Re: How long will BT keep my email account open?

Go to solution

Thanks to all who have replied. So it is 60 days before the final cut!

0 Ratings