Can anyone give me a definitive answer to this question. I am about to finish my contract with BT and have a BT Yahoo email account. (I am moving to John Lewis broadband which is run by Plusnet, which is owned by BT.) I have read that they give you 60 days , 30 days, no days grace before they close your email account and you lose everything. Which, if any, actually occurs?
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Its in the lap of the Gods. What the official position is and what actually happens are 2 entirely different things. It won't close immediately though as it is not possible to sign up for Premium mail until after the broadband contract finishes.
60 days for Email addresses to be removed and 30 days for any cloud storage data if you've used the BT cloud.
Thanks to all who have replied. So it is 60 days before the final cut!