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Message 11 of 14

Re: How to divert btconnect.com email?

@licquorice bizarre decision by BT

It's a Microsoft decision, although BT could have chosen to handle it better.
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Message 12 of 14

Re: How to divert btconnect.com email?

So why does it only affect btconnect addresses and not btinternet addresses?

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Message 13 of 14

Re: How to divert btconnect.com email?

I presume it's because btinternet.com addresses can be set up as IMAP whereas btconnect.com addresses can only be set up as POP3.

A helpful chap from BT Business pointed me towards https://outlook.office365.com/mail/ where I was able to login with my btconnect.com details and then go to settings to divert emails to another email address. Emails also stay there too.

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Message 14 of 14

Re: How to divert btconnect.com email?

No, I don't think it's an IMAP/POP3 thing, it's an alleged insecure app (Outlook) thing.

Btinternet addresses can still be used with Outlook both for IMAP and POP3

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