How to search all your email boxes at the same time - i.e. ALL Folders

[Kackers64]

I do not seem to be able to search all of my folders in my email account, why not?

[gg30340]

Type in the search box where you are showing "Help",  "All Folders",  then add what you want to search and select the drop down "All Folders" in the "Folder" section then add a date range.

[Kackers64]

I already tried that, it does not work.

It's greyed out.

[Aljaha]

Have you put in one of the other boxes what you want to search for? The search button should then be live.

[Kackers64]

The only mail boxes that I can select are:

- All Folders

- In Box

- Drafts

- Sent

- Spam

So unless I move all of my emails back into my in box from my hundreds of folders, NO I cannot search one of the other boxes apart from these listed above, and I know what I am looking for is not in one of those.

I have made a video, let me see if I can upload it.

[Kackers64]

Here is a video of what I am talking about.

1. It will not allow me to search all folders

2. It does not allow me to search all folders one by one

3. It just reverts back to the "In Box"

Tks

[gg30340]

In your first post it shows folders that you have created. Do you no longer see those folders?

[Aljaha]

These are the boxes I mean, it works for me.

[Kackers64]

I can see those folders, but I cannot systematically search all my folders, I have hundreds of them. I need to be able to search ALL folders at the same time.

But it is funny that these are not available under the search box options.

Tks

Caroline

[gg30340]

@Kackers64 

In your screen shot in message one. Your shot shows that the "search" button is greyed out.

That is normal until you enter dates in the "From Date" and "To Date". Once you have entered them the "Search" button becomes active.

As regards your folders not showing. Where did you create the folders, are they "sub folders" of the "My Folders" folder.

Are you using a mobile browser or a "full" browser and which browser are you using?