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PeterC1
Newbie
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Message 1 of 3

I can't download BT Yahoo mail after upgrade to MacOS Mojave

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After updating my MacBook to MacOS Mojave 10.14.1 my Mail App is no longer able to download my BTInternet email. I've tried deleting the account in Mail and then adding my BTInternet email as a new account (Mail>Add Account>Yahoo) but then when I enter my email address and password I get the BT-generated message:

Sorry

We're experiencing a temporary problem with Email and are working to fix it as soon as possible. Please try again later.

Sorry if this causes any inconvenience.

Can anybody help please?

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: I can't download BT Yahoo mail after upgrade to MacOS Mojave

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The settings you need are the BT ones not the Yahoo ones.

You should set it up manually and use the settings in this link.

https://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/6591

PeterC1
Newbie
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Message 3 of 3

Re: I can't download BT Yahoo mail after upgrade to MacOS Mojave

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Great! Thank you for your guidance!

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