I cannot access my BT emails on my laptop but can on my smartphone

[yolande67]

All of a sudden when I try to access my emails on my laptop I get the error message You're not currently logged in to email - to log in click here?  I can access my emails fine via my smartphone but this is very frustrating that I cannot use my laptop.  Under manage emails my email address does not show.

[licquorice · Accepted solution]

Try logging in directly here https://home.bt.com/login/loginform?TARGET=$SM$https%3A%2F%2Fsignin1.bt.com%2Fbtmail%2Fsecure%2Femai...

[yolande67]

thank you so much, this has worked for me

[yolande67]

many thanks, this has worked for me