Hi everyone, I've had the same issue - overnight emails would not download into IOS, android or microsoft apps. Oddly, emails I have sent from the web server will download into the apps. I suspect BT have changed security settings or some other bug - helpdesk were not helpfully (and very rude). Any update from BT on this issue, thanks
oddly I deleted my account on my pc, then reloaded. 1 days worth of emails downloaded overnight. but nothing since.
BT - this is an issue at your end. Can you please look at this closely and post a reply, even a holding response. thanks
Hi @MattKensington and welcome.
Can you please send me over your details and I'll take a look at this for you. You'll get the contact the moderators link in my profile. We're very busy at present so it's taking longer than expected to reply but once you submit the details we'll get to you in turn.
Thanks david, I will whats the best way to do that? Wasn't obvious to me
Lochar24, for me the BT app (Android) and website mail (BT yahoo site) are working, just not the Apps - have you tried this?
Your timing is same as mine being Wednesday. Probably theerfore many others. I had a similar experience with call centres - no idea what was going on. Its pretty obvious BT have changed something in security settings or something else is wrong - they need to addrss this