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SquidgyBidge
Beginner
18,600 Views
Message 11 of 28

Re: IMAP not working on Mail for Mac

For Mac users I think I have a workaround.

 

A combination of the following seems to have worked for me.

 

  1. Go to "Spotlight" on your Mac, top right corner. Type "keychain access". When the pop up screen appears, make sure in the left column you have both the following tabs selected. "Login" & "passwords". From there look through the list in the columns you have and delete EVERY mention of "yahoo" i.e. "smpt.mail.yahoo.com". Basically, if you see a line with Yahoo in it, then get rid of it.
  2. Go to your Yahoo email account on your browser, before you login deselect the tick box that asks you if you want to stay signed in. After logging in, log out.
  3. Go to "Mail" on your Mac and open up the prefernce pane. Go to accounts and channge the servers for your BT Yahoo email accounts to the following.
  • Use:
    Incoming Server - apple.imap.mail.yahoo.com
    Outgoing Server - apple.smtp.mail.yahoo.com

4. Restart "Mail". On some of my yahoo email accounts this worked instantaneously for me. On others it took around 5 minutes for the account to start working again. 12 hours in and the problem seems to be gone.

 

Good Luck to all.

snaprails
Beginner
18,531 Views
Message 12 of 28

Re: IMAP not working on Mail for Mac

Beauty! Seems to work, let's hope it stays that way. Smiley Happy

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Seanog
Newbie
18,421 Views
Message 13 of 28

Re: IMAP not working on Mail for Mac

Hi, was having the same issue with iMap on my iMac and it appears to be working now, thanks
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robertsjm79
Aspiring Contributor
18,112 Views
Message 14 of 28

Re: IMAP not working on Mail for Mac

I'm suffering with similar problems on my MAC.

 

Tried your suggestion, but unfortunately, it didn't work.

 

Didn't realise that this was such a common problem

 

Surely someone has a solution?

 

John

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sps1013
Aspiring Expert
18,093 Views
Message 15 of 28

Re: IMAP not working on Mail for Mac

Same here.

 

Using my non BT Yahoo account through Mail on my mac and I keep getting port 993 time outs.

 

Have followed the suggestions here but to no avail.

 

If I remove my ethernet cable from my Infinity connection and plug it in to my Virgin Media connection I get no problems what so ever.

 

Any ideas? Really frustrating and disappointing.

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robertsjm79
Aspiring Contributor
17,956 Views
Message 16 of 28

Re: IMAP not working on Mail for Mac

After trying to have a useless "e" conversation with the helpline, I finally manged to speak with the Tech Dept in BT, who I found very helpful.

 

They took control of my IMAC and changed the e-mail settings as follows:-

 

Accont Type -

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robertsjm79
Aspiring Contributor
17,955 Views
Message 17 of 28

Re: IMAP not working on Mail for Mac

Account Tyoe

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robertsjm79
Aspiring Contributor
17,954 Views
Message 18 of 28

Re: IMAP not working on Mail for Mac

Sorry for split mesaage

 

Account Type - Yahoo IMAP

 

Description                            - btinternet.com

E-mail address                       - address including @btinternet.com

Full name                              - your own name

Incoming mail                        - IMAP.mail.yahoo.com

Password                               - your BT password

Only this server and TLS boxes - leave unchecked

Outgoing mail                         - BT

 

Advanced page

 

Enable this account/include when auto checking for new mesaages boxes - check

IMAP Path Prefix                                                                                 - leave blank

Port                                                                                                   - 995

SSL box                                                                                              - check

Authentication                                                                                     - your BT password

 

This has been succesful over the past 5 days, so it looks as if it is a permanent solution.

 

It's worked for me, hope it works for you

 

regards

John

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Grange
Beginner
17,947 Views
Message 19 of 28

Re: IMAP not working on Mail for Mac

I found the "apple." solution worked for me too.  It's so easy, why doesn't BT Yahoo tell us instead of saying it is a problem with MacMail?

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eonisbkuk
Newbie
17,889 Views
Message 20 of 28

Re: IMAP not working on Mail for Mac

what happens if i do this and it is a pop account

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