I'm attempting to set up e-mail on a Windows 10 system using Outlook2010. I don't have any difficulty actually setting it up but do keep getting the message above. Any idea how I can correct this? No problem using alternative e-mail if required. My email address is @btinternet.com if relevant.
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@I'm attempting to set up e-mail on a Windows 10 system using Outlook2010. I don't have any difficulty actually setting it up but do keep getting the message above. Any idea how I can correct this? No problem using alternative e-mail if required. My email address is @btinternet.com if relevant.
Just to make sure that you are using the correct servers as detailed here :-
I assume the account access is fine via webmail :-
and is the account BTYahoo or BTMail (webmail login will show a Yahoo image for the former).
Everything seems to be exactly as defined in the link you provided.
When I log into BT for my e-mail it has BT and logo in the top left followed by a vertical bar and then Yahoo Mail.
I did try using the standard e-mail system provided with Windows 10 but that was generating an error message to the effect that BT mail is not up to date.
I am receiving e-mail on Outlook but the error message keeps popping up every 10 minutes. I had previously searched for causes / solutions and one suggested setting server timeout to maximum (10 minutes). I have done that but all it does is delay the message.
The win10 mail app setup is a little strange, especially with BTinternet.
I've seen suggestions that the error you're receiving could be due a corrupt email in one of the folders, sync issues - perhaps due to send/receive always set to check every few minutes, and various other reasons.
As you're with BTYahoo, changing to the yahoo servers might also help :-
Just to clarify, so I don't mess things up. Is that the Incoming Mail Server and Outgoing Mail Server (SMPT) names which are to be changed?
I haven't yet made the changes. When I attempted to go back into Outlook I got this error.
Cannot open your default e-mail folders. The file C:\Users\User\Documents\Outlook Files\Outlook.pst cannot be opened.
I'm inclined to try different e-mail software to see if that works OK. Any thoughts on good options?
Try Claws mail, I personally think it is preferable to the widely recommended Thunderbird which I find clunky.
Having said that, my mail client of choice is still Outlook 2010 which I use for btinternet mail, gmail, hotmail and my own domain mail.
I changed the settings to map to the Yahoo servers but it won't accept my passwords. I then tried reverting to the old settings and I'm getting an error message saying the server can't be accessed.
Outlook 2010 is now accessing servers OK with the occasional glitch. I have reverted to the standard options for incoming and outgoing servers. The more I see, the more I'm coming to the conclusion that the issue is with BT/Yahoo rather than the e-mail package in use. I'm going to stick with Outlook for the time being and see how things so.
Thank you to everybody who has attempted to assist me.