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PeteA
Aspiring Contributor
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Message 1 of 4

Intermittent email access

I am having email connection problems.

 

Doesn't happen all the time and, when it does happen, it's the same on my PC and my smart phone.

 

Tried resetting the acount in both pc and phone but, still keeps happening.

 

Sometimes it's ok for most of the day, then it goes haywire for a few hours at a time.

 

Anyone got any ideas?

 

Thanks

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3 REPLIES 3
Distinguished Sage
Distinguished Sage
226 Views
Message 2 of 4

Re: Intermittent email access

There are loads of threads about this, here is a recent one.

http://community.bt.com/t5/Other-BB-Queries/Email-account/m-p/749718#M41547

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PeteA
Aspiring Contributor
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Message 3 of 4

Re: Intermittent email access

Thanks Keith but, this has been happening for a good few days.

 

I don't think "just leave it, it will sort itself out" is such great advice, surely if there's a problem, it needs to be addressed.

 

Thanks again for the reply.

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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: Intermittent email access

This is only a customer to customer forum.

The e-mail issue has been going on for a couple of years now.

 

See http://community.bt.com/t5/Other-BB-Queries/Intermittent-POP3-email-logon-failures/td-p/330951/highl...

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