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Distinguished Sage
Distinguished Sage
396 Views
Message 21 of 34

Re: Inundated with Spam


@SandyRy wrote:

Obviously BT customer services do not check or read the forum or if they do they do not give a monkies? 


This is a BT residential customer to customer forum. Your post does not go to BT. The only BT staff are the forum moderators who do not necessarily read all the posts.

 

I have notified the moderators of the forum about the problem. Once they have read this they may be able to help. They are a BT UK based team and if they can help they will reply via this thread.

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SandyRy
Aspiring Contributor
387 Views
Message 22 of 34

Re: Inundated with Spam

Thanks.  Didn't realise that there was no link via BT. Fingers crossed XX

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matthew216
Beginner
377 Views
Message 23 of 34

Re: Inundated with Spam

 

thanks for the update, I tried to contact by for help on this but was told they could not help as I was a bt premium email customer only. No email address to contact them on, typical if they had one I would be able to forward all the spam. Curiously another post has described all the same emails that I have also received e.g vanquish Teresa Sanderson etc blocking and setting rules does nothing, very poor service

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annieo56
Beginner
371 Views
Message 24 of 34

Re: Inundated with Spam

Hi

I get the same. BT do not seem interested in it either. Marking as spam is pointless , and blocking the address is the same. The BT blocking system just does not work. I have also tried to set up a 'rule' to auto delete e.mails. Again this does not work as it just returns the message 'error has occurred' please try later. that was 4 weeks ago , and BT seem unable to fix any problems.

Has anyone found a way of dealing effectively with spam?

also has anyone had spam supposedly from their own e.mail address?

I have noted that the supposed address of most of the spam changes when I try to put the 'ineffective' blockin on. Its just a battle.

 

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Distinguished Sage
Distinguished Sage
341 Views
Message 25 of 34

Re: Inundated with Spam

Please have a look at this thread and the response from the moderators in message 61.

 

https://community.bt.com/t5/Email/Spam-emails/td-p/1531117

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ricci555
Contributor
329 Views
Message 26 of 34

Re: Inundated with Spam

Cool thanks have replied to the thread/PM'd the mod.

 

I just see this when I login and it's just pointless even using my email

spam.PNG

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SandyRy
Aspiring Contributor
322 Views
Message 27 of 34

Re: Inundated with Spam

The culprits on your list are mainly the same as my list of spam

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SandyRy
Aspiring Contributor
294 Views
Message 28 of 34

Re: Inundated with Spam

Interesting.  I now also have spam  emails coming from my own email address.

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Distinguished Guru
281 Views
Message 29 of 34

Re: Inundated with Spam


@SandyRy wrote:

Interesting.  I now also have spam  emails coming from my own email address.


Hi.

 

That's not a new thing, but it is easy to block by setting up a filter to delete emails "from" yourself - most people will never send emails to themselves.

 

 

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weirdwizard
Expert
253 Views
Message 30 of 34

Re: Inundated with Spam

MAy I ask how do we block emails from ourselves?

 

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