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BT TV Expert
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Message 21 of 69

Re: Invalid mail address, must have a domain part [Err code: 501

Update:

We have fixed about 1/3 of impacted accounts, users on this thread should notice the improvement. If not wait for further updates over the next day or two.

Please also read the 'Note' from my previous comment and supply some further information if you can.

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Aspiring Contributor
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Message 22 of 69

Re: Invalid mail address, must have a domain part [Err code: 501

Very pleased to see this being taken seriously and solutions being put in place.  Many thanks for getting a fix in place.  

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Beginner
283 Views
Message 23 of 69

Re: Invalid mail address, must have a domain part [Err code: 501

Not just using groups. In the new BT email, which I am having many difficulties with, when I do 'reply all' to an incoming email and try and send my reply it won't send because of 'address errors'. This is crazy.
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BT TV Expert
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Message 24 of 69

Re: Invalid mail address, must have a domain part [Err code: 501

@Gabriel1 

Send me a screenshot in a private message please

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Contributor
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Message 25 of 69

Re: Invalid mail address, must have a domain part [Err code: 501

Thanks Darren for your help: it seems now that the problem has been solved .

Great support .

Sorry to bother you with another important topic for me : when you launch a search by sender name ( all folders) , if you click to one of the mail messages from that specific sender, it's then impossible to close the message and go back to all the other mails from the search . You need to launch another search and it's very time consuming . Any suggestion ? Thanks

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Distinguished Sage
Distinguished Sage
256 Views
Message 26 of 69

Re: Invalid mail address, must have a domain part [Err code: 501


@federicobazz wrote:

Thanks Darren for your help: it seems now that the problem has been solved .

Great support .

Sorry to bother you with another important topic for me : when you launch a search by sender name ( all folders) , if you click to one of the mail messages from that specific sender, it's then impossible to close the message and go back to all the other mails from the search . You need to launch another search and it's very time consuming . Any suggestion ? Thanks


The issue you are mentioning is not the topic of this thread. You should start your own thread explaining what the problem is and you will get any answers for that problem rather than confusing this thread with a different issue.

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BT TV Expert
205 Views
Message 27 of 69

Re: Invalid mail address, must have a domain part [Err code: 501

Hi All,

The issue we identified with commas in contacts has now fully been fixed.

If anyone continues to get this issue please let me know ASAP.

 

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Aspiring Contributor
193 Views
Message 28 of 69

Re: Invalid mail address, must have a domain part [Err code: 501

Many thanks for sorting this out - checked my contacts and contacts that had erroneous commas inserted have now been rectified.

 

 

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Contributor
184 Views
Message 29 of 69

Re: Invalid mail address, must have a domain part [Err code: 501

Still have a problem and have sent a private message.
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Aspiring Contributor
247 Views
Message 30 of 69

Re: Invalid mail address, must have a domain part [Err code: 501

Still having problems; same stuff, error code 501, and now error code 1006. Help please.

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