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spursman1
Contributor
489 Views
Message 71 of 114

Re: Ios11 mail

I would appreciate the Mods getting invovled again. I don't have problems with my other email accounts in the default iOS mail app.

 

This problem first occurred last year and it won't be resolved until BT/Yahoo recognised the issue and do something about it.

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chrisk1
Aspiring Contributor
462 Views
Message 72 of 114

Re: Ios11 mail

It’s working for some reason.

This morning has been the first time my phone has downloaded BT emails to Apple email for a very long time.

It was displaying typical behaviour yesterday. Nothing downloaded until mid afternoon. Different today is it’s not stopped downloading them.

Fingers crossed it continues.
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Mortimer
Aspiring Contributor
453 Views
Message 73 of 114

Re: Ios11 mail

No such luck for me. I know my inbox is missing 2 emails sent to me so far today.
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spursman1
Contributor
444 Views
Message 74 of 114

Re: Ios11 mail

NOT WORKING SINCE 10AM!

 

Honestly sick and tired of this.

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spursman1
Contributor
422 Views
Message 75 of 114

Re: Ios11 mail

Still not working and still no word from BT.

Just to add, this behaviour is only experienced with my main email account. All sub accounts appear to be working normally.
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chrisk1
Aspiring Contributor
406 Views
Message 76 of 114

Re: Ios11 mail

Mine is still working without issue at the moment.

Not done anything to phone or settings. Hopefully it’s sorted and everyone will benefit.

However, I’m not holding my breath!
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chrisk1
Aspiring Contributor
379 Views
Message 77 of 114

Re: Ios11 mail

I had 24hrs of normality, now back to not working.

Come on BT, this isn’t good enough.
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358 Views
Message 78 of 114

Re: Ios11 mail

Spouse set up new iPad mini yesterday. 1st thing it did was update to iOS 11.2.5. Exisiting iPad connected to BTYahoo account was OK yesterday. Emails were delivered to both devices at about 7am today. Soon after that both devices failed to deliver. This was before existing older iPad updated to iOS 11.2.5 at about 10am.

iPhone email is functioning OK as normal... no interruption to the service.

 

We've looked at the settings on BTYahoo webmail but can't find any button to click to allow external connections - a suggested fix.

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Highlighted
354 Views
Message 79 of 114

Re: Ios11 mail

Logged into BTYahoo webmail (Andy N's suggestion) on the older iPad .... emails very soon started coming to that, and a few minutes later to the new iPad mini.

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spursman1
Contributor
330 Views
Message 80 of 114

Re: Ios11 mail

Not working since 5pm.

Still no Mod contribution.
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