Similar message this evening 21:00 does not load e-mails and message states "Sorry this request could not be completed. Hopefully someone from BT is aware and will advise the reason for this problem.
When logging into my BT Mail account tonight everything is so slow and then the message "ERROR Sorry this request could not be completed" comes up - my email folders fail to come up
Feel rather glad it is not just me when I read this! Would be nice if BT actually communicated something on this issue, ie it is known, it is being worked on, or do we just have to sit, wait and retry until we are lucky
When I try to login, i don't see any of my emails and receive the following error message:
"An error occurred when getting the email folder list. Please try again later."
I've cleared my cache, checked on different browsers/mobile devices and i still receive the error message. Can this be checked please?