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Contributor
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Message 1 of 19

Is BT Email down ?

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Is BT Email down ? Can't connect using either webmail or Outlook:

albarax_0-1597175629061.png

 

albarax_1-1597175668004.png

 

18 REPLIES 18
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Contributor
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Message 2 of 19

Re: Is BT Email down ?

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Same for me about 8.30pm tonight.  Hopefully it will be sorted by tomorrow.

 

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Aspiring Contributor
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Message 3 of 19

Re: Is BT Email down ?

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Why is it not loading emails?

 

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Contributor
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Message 4 of 19

Re: Is BT Email down ?

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same here. No emails

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Aspiring Expert
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Message 5 of 19

Re: Is BT Email down ?

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Logged in here to see if anyone else was having issues. Same for me!

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Aspiring Expert
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Message 6 of 19

Re: Is BT Email down ?

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Emails not loading for me either 21.18pm, this seems to be happening more and more

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Beginner
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Message 7 of 19

Re: Is BT Email down ?

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Similar message this evening 21:00  does not load e-mails and message states "Sorry this request could not be  completed. Hopefully someone from BT is aware and will advise the reason for this problem.

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Newbie
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Message 8 of 19

Will not bring up my email account

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When logging into my BT Mail account tonight everything is so slow and then the message "ERROR Sorry this request could not be completed" comes up - my email folders fail to come up

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Newbie
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Message 9 of 19

Re: Is BT Email down ?

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Feel rather glad it is not just me when I read this! Would be nice if BT actually communicated something on this issue, ie it is known, it is being worked on, or do we just have to sit, wait and retry until we are lucky

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Message 10 of 19

An error occurred when getting the email folder list. Please try again later

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Hi,

When I try to login, i don't see any of my emails and receive the following error message:

"An error occurred when getting the email folder list. Please try again later."

I've cleared my cache, checked on different browsers/mobile devices and i still receive the error message.  Can this be checked please?

Regards,

D.

 

 

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