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7,495 Views
Message 1 of 37

Is BT Webmail down?

I've tried logging in via my Android phone and Windows PC but after logging in nothing happens.  On both devices I just get "502 Bad Gateway".  Any ideas?

36 REPLIES 36
7,250 Views
Message 2 of 37

BT webmail not working?

I have been logged out of webmail (about 10-15 minutes ago) and cannot get back in - I was getting a message saying 'cannot connect to server' and now it's '502 bad gateway' My phone also cannot see recent emails. 

Where can I find status information for BT webmail, please?

Thanks,

Sue

 

7,491 Views
Message 3 of 37

Re: Is BT Webmail down?

At least I now know it's not just me, I've just posted re this too.
7,483 Views
Message 4 of 37

Re: Is BT Webmail down?

Same problem here.

7,432 Views
Message 5 of 37

Re: Is BT Webmail down?

Same problem here and have tried various devices

7,401 Views
Message 6 of 37

Re: Is BT Webmail down?

Yep, down as deep as an abandoned mine shaft.

Dear BT, can I have a refund of £7.50 this month please> Your email system sucks... Different browsers, different devices - simply will not connect!

FireFox error

firefox error.jpg

Pale Moon error

pale moon error.jpg

 

7,341 Views
Message 7 of 37

Re: Is BT Webmail down?

I'm in a 20 minute queue trying to report to BT by phone, if I get through I'll report back what they say ...

7,266 Views
Message 8 of 37

Re: Is BT Webmail down?

It's even worse - now Thunderbird has been screwed by BT. Great job guys, pat on the back all round... 😂

thunderbird error.jpg

7,145 Views
Message 9 of 37

Re: BT webmail not working?

Same here? Totally fed up with BT email, constantly logging you out and each time, you have to do the 'Captcha' puzzle to get back in! Pants!!! (VPN why??)

7,170 Views
Message 10 of 37

Re: Is BT Webmail down?

Large spike in 'Down Detector' report on BT issues - you are not alone, BT treat us all the same - with contempt...

down BT.jpg